Wills and Probate Assistant

Role: Wills and Probate Assistant
Salary: £24,000 - £27,000
Location: Sheffield/ Barnsley
Contract: Full-Time, Permanent
Benefits: Industry-leading training, career progression opportunities, healthcare cash plan, free parking, and more

Join A Growing Family Department and Make an Impact!

CRA Consulting is thrilled to present an exciting opportunity for a motivated and skilled individual to join our esteemed Family Department as a Family Legal Assistant. This is a fantastic opportunity to work within a dynamic, innovative firm that values client care, professional development, and operational efficiency.

The Role:

Support and Drive Family Law Success
As a Family Legal Assistant, you will play a key role in providing administrative and client support to the Family Department. Your primary responsibility will be to assist with the timely progression of family cases, ensuring that client care remains at the heart of everything we do. You will work closely with the Family Team to achieve individual and team targets while ensuring compliance with internal processes and service level agreements.

Key Responsibilities:

• Client Communication: Communicate with clients over the telephone, via email, and in person, ensuring the highest level of service at all times.
• Support Fee Earners: Assist fee earners in progressing matters and keeping clients informed according to the terms of business.
• Documentation: Request, manage, and ensure the return of documentation fundamental to family law matters, chasing when necessary.
• Case Management: Accurately log correspondence and data into the case management system, and manage tasks efficiently to ensure progress.
• Trial Bundles: Assist in the preparation and organisation of trial bundles.
• General Administration: Perform day-to-day administrative duties, including answering telephones and managing general enquiries.
• Invoicing & Payments: Liaise with accounting staff for invoicing queries, recording payments, and ensuring timely processing.
• Compliance: Ensure compliance with all internal policies, processes, and regulatory requirements.
• Team Collaboration: Regularly attend team meetings and contribute to the success of the department.

What We're Looking For:

To thrive in this role, you'll bring:

• Experience: Previous experience working in a legal or professional environment, ideally within family law.
• Organisational Skills: A structured approach with the ability to manage multiple tasks and meet deadlines.
• Communication: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and colleagues.
• Technical Proficiency: Competency in using case management systems (Proclaim or similar) and Microsoft Office.
• Client-Focused: A proactive and client-centric approach to every aspect of your work.
• Attention to Detail: The ability to manage detailed information and keep accurate records.
• Team Player: A collaborative approach to work, ensuring effective communication within the team and across departments.

The Perks:

Joining our family law team comes with numerous benefits designed to support your career and work-life balance:

• Fantastic Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (1-hour lunch break).
• Holiday Entitlement: 27 days holiday, with 3 days automatically saved for the Christmas period (leaving 24 days for the rest of the year). The firm is closed during Christmas and New Year, and the 24th of December is given as an additional holiday.
• Flexible Hours: Flexi-time available after the first three months of employment.
• Healthcare Cash Plan: Access to a healthcare cash plan to support your wellbeing.
• Free Parking: On-site parking for all employees.
• Training & Development: Industry-leading training and opportunities for career progression in line with the firm's expansion strategy.
• Additional Benefits: Access to on-demand CPD, employee assistance programme, death in service benefit, and more.
• Team Events: Annual summer and Christmas parties, award events, and regular team bonding activities.
• Financial Security: Competitive salary, regular salary reviews, and a lucrative 'Refer a Friend' scheme.
• Extra Annual Leave: Additional leave entitlement for long service.

Why Choose This Role?

This role is more than just administrative support-it's a chance to develop your legal career within a firm that values excellence, integrity, and personal development. You will play a crucial role in the success of our Family Department, working alongside a supportive team that prioritises client care and operational efficiency.

Apply Now!

If this opportunity aligns with your skills and career aspirations, we'd love to hear from you. Contact Marcus Khazenifar at CRA Consulting for a confidential discussion on 011********** or email ******@craconsultants.com. Alternatively, click the "apply" button to submit your latest CV.
Explore additional opportunities at www.craconsultants.com/jobs.