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            Frequently asked questions

            IT Infrastructure Analysts monitor and organise the lifecycle and maintenance of a company’s IT infrastructure consisting of servers, storage, and systems. They provide software and hardware technical support and administer the data centre, backup, and security systems. They also identify the areas that need improvement or upgrading and handle the workload in the IT service/support department.

            Most employers ask for industry certifications and experience in the administration of heterogeneous network environments for IT Infrastructure Analyst jobs. Understanding the networking infrastructure and expert knowledge of Microsoft, Apple, and other popular operating systems is essential to be eligible for the role. You ought to have the ability to solve problems and cope with change for the position.

            The average per annum income for IT Infrastructure Analysts’ positions varies depending on the factors like the employer, whether the job is permanent or part-time. The position is a well-paid one and the infrastructure analysts working in the IT industry are offered competitive salary packages with benefits like bonuses, a pension scheme, career progression opportunities, and more.

            Currently, there are plenty of job openings for IT Infrastructure Analysts and the employment opportunities for this role are likely to get better in the coming years. So, pursuing your career in this field can have promising prospects. Explore all sorts of jobs on Simply Law Jobs and apply to a position with just a few clicks!

            If you have an interest in IT infrastructure, providing technical assistance and monitoring the security systems will not seem like daunting endeavours. The job has its challenges but if you like the line of work, it will not be hard to tackle them. Staying updated with the latest information and techniques is the key to excelling in this position.

            Description

            IT Infrastructure Analyst Job Description 

            IT Infrastructure Analysts identify and resolve problems with a company’s IT infrastructure that includes systems, servers, and storage. They collect data on hardware and evaluate the systems’ performance. While monitoring the systems, they identify the areas that need upgrading. They build, maintain and administer the data centre, servers, security aspects, and backup. They work on network configuration and security tasks. Providing high-quality infrastructure support to the staff and customers is also in the IT Infrastructure Analyst job description. The IT Infrastructure Analysts prioritise and take action against all received security alerts and incidents. They provide advice to customers regarding the usage of available IT resources. 

            IT Infrastructure Analyst Job Responsibilities 

            The key responsibilities of IT Infrastructure Analysts include performing day-to-day monitoring and management of servers, systems, and hardware. They are required to take timely action against the incidents raised and tickets generated. They need to identify the security events and work towards preparing a strategy to handle them. They offer assistance to customers so that they don’t feel apprehensive or confused when using IT products and services. They resolve all the technical issues in a proactive manner across the IT systems, hardware, and software. They have to ensure that the IT systems are operational and in line with the service level agreements. 

            Skills Required to Build an IT Infrastructure Analyst Career 

            Experience with networking and firewall practices will help with doing the different tasks efficiently. Strong troubleshooting skills are needed for the position. Microsoft and other popular networks configuration, installations, and administration knowledge are needed for the role. Effective communication skills will help with modifying the technical language and interacting within and outside the team. Problem-solving and creative thinking will aid with resolving the issues quickly and astutely. Good planning and organisation skills will make it simple to go about completing the different tasks successfully. Having an approachable and helpful demeanour is a plus. For the latest job listings in IT infrastructure and support, check Simply Law Jobs!