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The Technical Services team is made up of 5 members of staff spread across the firm's London and Manchester offices. The team works very closely with other teams within the IT Department such as the Service Desk, Business Applications and Deployment and Projects teams to provide the full range of IT services and support to the business.
Inclusiveness and Diversity
At Fieldfisher we are committed to creating an inclusive workplace where everyone feels valued, motivated and able to be themselves. Our Inclusiveness and Diversity ("I&D") Strategy is firmly rooted in Fieldfisher's overall business strategy; we very much view I&D as being core to the business and we aim to integrate it into all our systems and processes.
Accessibility information for our Belfast Hub can be found on our website: https://www.fieldfisher.com/en/locations/united-kingdom/contact-us/offices/accessing-fieldfisher-belfast-hub
Please note Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.
What can you expect?
A bit about you
Desirable but not essential:
What can we offer you?
Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more.
Fieldfisher Belfast is based in the vibrant and modern offices located in the iconic Titanic Quarter. You will be joining a new and exciting office environment which has seen rapid expansion since its opening in August 2018. We have recently celebrated our 3rd anniversary and just launched an inaugural graduate scheme, so it's fair to say that you will be a part of something big! And yes, we're all aboard the 'hot-desking' bandwagon but who isn’t in 2022!? There's nothing better than a modern, open plan workspace – friendly Office Manager included.
With a diverse team of 100 Fee Earning and Business Support staff, summer and Christmas parties and our Ministry of Fun (quiz nights, cake sales, group runs, sports teams etc), we really have nailed this collaborative & fun work environment thing. But please don't take our word for it, check out our website and social media accounts to see for yourself!
Culture & personal development
We’re a firm with real entrepreneurial drive and we don’t believe in squashing people’s individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That’s why we foster a culture that encourages you to be yourself.
We’ll give you bespoke support to develop your own career. Whether that’s through allowing you to “access all areas” across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we’ll make sure your talents are being nurtured.
IT Infrastructure Analysts monitor and organise the lifecycle and maintenance of a company’s IT infrastructure consisting of servers, storage, and systems. They provide software and hardware technical support and administer the data centre, backup, and security systems. They also identify the areas that need improvement or upgrading and handle the workload in the IT service/support department.
Most employers ask for industry certifications and experience in the administration of heterogeneous network environments for IT Infrastructure Analyst jobs. Understanding the networking infrastructure and expert knowledge of Microsoft, Apple, and other popular operating systems is essential to be eligible for the role. You ought to have the ability to solve problems and cope with change for the position.
The average per annum income for IT Infrastructure Analysts’ positions varies depending on the factors like the employer, whether the job is permanent or part-time. The position is a well-paid one and the infrastructure analysts working in the IT industry are offered competitive salary packages with benefits like bonuses, a pension scheme, career progression opportunities, and more.
Currently, there are plenty of job openings for IT Infrastructure Analysts and the employment opportunities for this role are likely to get better in the coming years. So, pursuing your career in this field can have promising prospects. Explore all sorts of jobs on Simply Law Jobs and apply to a position with just a few clicks!
If you have an interest in IT infrastructure, providing technical assistance and monitoring the security systems will not seem like daunting endeavours. The job has its challenges but if you like the line of work, it will not be hard to tackle them. Staying updated with the latest information and techniques is the key to excelling in this position.
IT Infrastructure Analysts identify and resolve problems with a company’s IT infrastructure that includes systems, servers, and storage. They collect data on hardware and evaluate the systems’ performance. While monitoring the systems, they identify the areas that need upgrading. They build, maintain and administer the data centre, servers, security aspects, and backup. They work on network configuration and security tasks. Providing high-quality infrastructure support to the staff and customers is also in the IT Infrastructure Analyst job description. The IT Infrastructure Analysts prioritise and take action against all received security alerts and incidents. They provide advice to customers regarding the usage of available IT resources.
The key responsibilities of IT Infrastructure Analysts include performing day-to-day monitoring and management of servers, systems, and hardware. They are required to take timely action against the incidents raised and tickets generated. They need to identify the security events and work towards preparing a strategy to handle them. They offer assistance to customers so that they don’t feel apprehensive or confused when using IT products and services. They resolve all the technical issues in a proactive manner across the IT systems, hardware, and software. They have to ensure that the IT systems are operational and in line with the service level agreements.
Experience with networking and firewall practices will help with doing the different tasks efficiently. Strong troubleshooting skills are needed for the position. Microsoft and other popular networks configuration, installations, and administration knowledge are needed for the role. Effective communication skills will help with modifying the technical language and interacting within and outside the team. Problem-solving and creative thinking will aid with resolving the issues quickly and astutely. Good planning and organisation skills will make it simple to go about completing the different tasks successfully. Having an approachable and helpful demeanour is a plus. For the latest job listings in IT infrastructure and support, check Simply Law Jobs!