3 months ago
This new role will support the GCVS Manager. The holder will contribute to the analysis of CV nominations and implement new CVs and changes to existing CVs using the service’s existing toolset - Synaptica KMS taxonomy manager and a SharePoint UI. They will operate data quality checks and resolve issues with the service via the global ticketing capability.
The role holder will be part of the GI Data Operations team and support the management of the service via operational reporting and proposing of solutions to operational issues and concerns.
Skills, experience and knowledge
We are looking for someone with the following proven skills, experience and knowledge:
Physical data modelling.
Conceptual and logical data modelling using UML.
Implementing data structures and reports in an enterprise class reference and/or master data management service, preferably in a large, global organisation. Experience with Synaptica KMS taxonomy management software and SQL is strongly preferred.
Operational experience dealing with customers, prioritising and resolving issues directly and via a ticketing system.
Data Management governance practices managing change requests to data attributes.
Proven experience completing tasks efficiently, with a high level of accuracy and attention to detail to strict operational deadlines.
Experience consulting with solution architects on logical and physical data modelling of reference and / or master data.
Experience improving reference and / or data management services in conjunction with a software development team - documenting requirements and test cases, undertaking user acceptance testing.
Organised, structured and analytical approach to problem solving.
Good interpersonal, verbal and written communication skills when dealing with customers, team members, suppliers and leadership and ability to develop and sustain effective working relationships.
Contributing to the analysis of CV nominations to align them with PwC’s conceptual and logical Enterprise Data Model to ensure PwC CVs capture clear business intent, that they are accurate and complete with no conceptual duplication.
Implementing new CVs and changes to existing CVs in Synaptica KMS taxonomy management software once these are approved via PwC’s CV Governance process.
Organising PwC CVs in our SharePoint user interface - the Global CV Portal.
Ensuring the execution of the daily operations of this service are performed and completed in timely manner in accordance with established procedures.
Ensuring issues are responded to using PwC’s global ticketing system (Service Now) and directly with customers. Where necessary, liaising with PwC’s global IT teams to ensure issue resolution.
Ensuring operational reporting of this service is timely and complete according to established procedures and deadlines.
Participating in requirements analysis and proposing of improvements to the design and operation of this service including functionality of its technical solutions.
Developing, preparing and updating operational documents.
Other role requirements
Able to work flexibly (out of normal UK office hours).
High level of commitment, energy and enthusiasm.
Ability to learn quickly and apply knowledge to meet a range of tasks and demands.
We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.