You will carry out EL/PL case handling duties. The cases will predominantly be Non-Portal Fast Track matters and will include litigation. This is a busy and demanding role, where duties are diverse and no two days are the same. You’ll liaise regularly with a wide range of clients and medical professionals, both over the phone and in writing. Whether arranging meetings, seeking medical reports or simply chasing information, you’ll need to show a sensitive and professional approach at all times. You’ll be carrying out various tasks such as research, and preparation of legal documents within set guidelines. To meet your monthly targets you’ll need to be experienced in multi-tasking and keeping to tight deadlines. Whilst planning and prioritising will be the key to your success, you’ll also need to be flexible and quick to respond to requests at short notice. You’ll be experienced in following set guidelines and processes, but with the ability and confidence to use your own judgement where required.
As an experienced Paralegal you will be expected to be able to handle your own case load from initial enquiry to conclusion with minimal supervision.
Due to the nature of the work, to apply for this role you must:
• Have experience and knowledge in Portal/Non-Portal EL and PL cases
• Have previous experience within a similar role as a Claims Handler
• Have proven expertise in client care
• Be IT literate and attentive to detail
• Litigation experience desirable (but not essential)
If you thrive on being busy and can adapt well to new challenges, then we’ll give you all the training and support you’ll need to help you succeed in this highly rewarding role.