Receptionist/Office Administrator

G2 Legal Limited
Taunton, Somerset, South West
Full time
£20,000 - £25,000
18 days ago
Receptionist/Office Administrator
£18,000 - £24,000

Our client, a multi-office firm in Somerset, is looking for a Receptionist / Office Administrator for the Taunton office.

Your role will include:
  • Answering telephones, screening calls, forwarding calls and/or recording and forwarding messages accurately, transcribing messages from telephone answering machines
  • Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  • Receiving, sorting, and distributing mail within the office, filing correspondence and other materials as required
  • Typing forms, form letters and other documents as required at acceptable levels of speed and accuracy, collating and photocopying materials as necessary, maintaining supply of forms as needed
  • Maintaining necessary files, sorting, filing, archiving, and retrieving documents and records as necessary
  • Maintaining client confidentiality
  • Maintaining appointment diary either manually or electronically, organising conferences and meeting room bookings, coordinating meetings
  • Reporting any maintenance issues immediately to line manager, including all furniture, fittings, and equipment
  • Assisting in the management of caseload by actioning legal procedures as directed by the Fee Earner
  • Assisting in the management of caseload by dealing with file related queries either face to face or by telephone
  • Assisting Fee Earners in the processing of matters on a timely and cost-effective basis
  • Supporting in the maintenance of files by effective file management
  • Ensuring that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner
  • Attending to clients, taking instructions, and conducting letter and telephone enquiries as necessary
  • Using the correct Practice procedures and systems to manage cases effectively, in accordance with the firm’s standards and legal requirements
  • Improving and enhancing the firm’s client base by effective liaison with existing clients
  • Maximizing the firm’s potential to cross-sell services by identifying appropriate opportunities
  • Managing own work allocation, productivity, and quality of work with minimum supervision
  • Ensuring our clients always receive the best possible service
  • Ensuring our introducers of business always receive the best possible service.
  • Carrying out instructions given by the management team
  • Other ad hoc duties as required
This is a permanent role and will be fully office-based in Taunton. Full and part-time applicants considered. Competitive Salary.

Click 'apply now' or get in touch with Zeeba Tolooe-Bush at G2 Legal for more info.


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