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about 1 month ago
Anakin Seal Legal
Salary: £21000.00 - £25000.00 per annum
Location: Leeds
Job type: Permanent
Job sector: Private Practice
Experience: Any or N/A
Contact: Chloe Smith
Sector: Civil Litigation
Category: Paralegal Jobs

Anakin Seal are looking to appoint a Quality Assurance Office to join thriving Leeds city centre law firm on a full time, permanent basis.

Hours of work: Monday to Friday 9-5:00pm with 1 hour lunch

Salary: £21,000 - £25,000 D.O.E

You will have a minimum of 18 months' call monitoring experience or compliance monitoring experience, and have excellent analytical and communication skills.

Responsibilities:

  • Monitoring and assessing calls to ensure correct protocols are maintained.
  • Assisting in the preparation of audit calls.
  • Raising risks or issues to the compliance manager.
  • Delivering effective feedback to agents on call quality.
  • Work collaborativeley as part of the risk and compliance team.

Please only apply if you have relevant experience.

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