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6 months ago
ACS Recruitment Consultants
Salary: £21000 Per Annum
Location: Merseyside, Liverpool
Job type: Permanent
Job sector: In House
Experience: Any or N/A
Contact: Stephanie
Category: Admin Jobs
MOJ/First Response Team Manager

ACS are recruiting for an MOJ/First Response Team Manager for a Law firm in Liverpool.


* Excellent knowledge of the CPR and MOJ (Low Value RTA) Protocol
* Up-to-date technical knowledge and experience in dealing with multiple orthopaedic injuries, psychiatric injuries and cases up to the value of £25000.00.
* IT skills such as Word/Excel/Outlook
* A Proclaim user with a good understanding of the system and good Microsoft skills
* Personable skills and capable of managing a busy First Response/MOJ Team
* Excellent written/verbal communication skills, proven ability to work to deadlines and motivate the team
* Excellent organisation skills
* Either a Graduate or close to completion of LPC is desirable.

Job role:

* Whilst following guidelines set by the firm, taking detailed information from clients in relation to their claim, to enable you to assess and set up the claim or decline.
* Obtaining all necessary information needed from the client such as insurance details, accident circumstances and injury/ vehicle damage information.
* Managing incoming work and providing financial projections.
* Liaising with sources of work and ensuring regular financial reviews are conducted.
* To complete and submit the Claim Notification Forms to the Defendant Law Firm via email and post.
* Arrange medical and rehabilitation appointments.
* Transferring cases to either the liability admitted or liability disputed departments.
* Monitoring Performance Management to assist both f/e and team achieve budget
* Regular file supervision and monitoring of cases within the MOJ team
* Inputting client's instructions and all other correspondence onto the Case Management System.
* Ensuring all required initial forms are completed and returned.
* Promoting Best Practice and Company Values.
* Dealing with and investigating any complaints
* Authorising Court proceedings for MOJ cases
* Implementing any necessary changes to procedures/workflows
* Assisting in Interviewing staff and conducting disciplinary proceedings
* Checking incoming/outgoing post for the team
* Providing advice on any aspect of an MOJ case including procedure and quantum
* Ensure staff comply with all Company Directions
* Providing one to one training where necessary
* Appraisals. Training and development needs of staff.

The Offer

A salary of £21,000.00 is on offer with progression opportunities for the right person. The normal working hours will be Monday to Friday 9.00am to 5.00pm, with 2 late shifts where the working hours are 11.00am : 7.00pm.

All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days.

ACS Recruitment Consultants Ltd (javascript:void(0);)are the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels.

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