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7 months ago
Keoghs Solicitors
Salary: £14,850
Company benefits: Healthcare, Pension scheme, Car Parking, Cycle to work scheme
Location: North West, Bolton, Lancashire, Preston, Chorley
Job type: Permanent
Job sector: Private Practice
Experience: Any or N/A, Graduate
Contact: Gemma Lucas
Sector: Personal Injury, RTA
Category: Admin Jobs, Claims Handler Jobs, Paralegal Jobs, Administrator Jobs

Fee Earner Assistant                      


We are looking to appoint two Fee Earner Assistants to our Litigated Credit Hire department. Your role will be to take responsibility for elements of file handling, to adhere to strategies and undertake tasks under the guidance of the lead Fee Earner which will assist in facilitating the settlement of cases and the closure of files within agreed SLA’s.


Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.


  • Acknowledging instructions, initially liaising with client’s, Court and parties

  • Drafting appropriate Court documentation

  • Filing appropriate documentation at Court and serving upon any third parties where applicable

  • Liaise with the Insured and witnesses with a view to drafting witness statements

  • To undertake negotiations with the Claimants solicitors to achieve a rapid and appropriate settlement

  • Obtain additional information and/or documentation from the insurer client and/or third parties to progress the negotiations

  • Follow up on outstanding instructions and other actions to ensure that responses are received within required timescales

  • Obtaining additional information and/or documentation as required from parties

  • To provide general assistance and ad hoc duties to support the lead Fee Earners as and when required

  • To ensure all case management and matter information is inputted on to the system in a timely and accurate manner to ensure completeness of records and to ensure accurate reporting of information to our clients

  • To ensure compliance with the SRA Code of Conduct 2015



  • Some experience of working within a legal environment or alternatively holds an appropriate qualification

  • Experience of negotiating with and influencing  3rd parties to obtain information

  • Strong organisational skills, together with the ability to prioritise their workload

  • Able to effectively work to set deadlines

  • Demonstrable experience of ;

  • Following a semi-prescribed programme of work

  • Dealing with calls and enquiries from customers, suppliers and/or the public.

  • Gathering and recording information

  • IT Literate;

  • Proficient in MS Office (notably Excel, Word and Outlook)

  • Experience of using a Claims/Case Management system

  • Proficient in the use of alpha numerical filing systems

  • GCSE grade A-C in Maths and English



  • A learning culture with employee development at the heart of the people development pathway

  • From this role you can expect to progress to a fee earning position should you choose too (and following minimum service and subject to other conditions being met). It is also acceptable if you don't want to progress but just remain in your role

  • You will also be supported to apply to other areas of the business should you wish (again once minimum criteria is met)

  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard

  • Standard 35 hour week Mon – Fri 9am – 5pm (some flexibility can be accommodated, would need to discuss upon application)


We’d like to take this opportunity to thank you for interest in this position and in our organisation


Strictly no agencies please


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