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10 months ago
Fraser Dawbarns
Location: UK
Job type: Permanent
Category: Legal Assistant Jobs
IT Assistant

We are seeking a friendly and approachable person with a passion for customer service and an interest in IT to join our IT team at Fraser Dawbarns.

This is a new role and an exciting opportunity to assist the IT team who are passionate about delivering exceptional IT support to our staff across 5 offices.

The role

The role would include:

Visiting all the offices on a regular basis to give IT support

Being first line support for our internal IT helpdesk – to take phone calls and to log tickets on hardware (including copiers) and software

Assistance with case management and dictation software

Problem solving and implementing solutions

Setting up user accounts and use of Active Directory

The person

We are looking for a motivated and flexible person who enjoys working in a busy environment.

We would ideally like someone with:

Basic knowledge of PC hardware

Knowledge of Microsoft and Windows

Server and network knowledge helpful but not compulsory

Broad knowledge of IT

You must have your own car and be willing to travel regularly to our 5 offices across Norfolk and Cambridgeshire.

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