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10 months ago
Fraser Dawbarns
Location: UK
Job type: Permanent
Category: Legal Assistant Jobs
IT Assistant

We are seeking a friendly and approachable person with a passion for customer service and an interest in IT to join our IT team at Fraser Dawbarns.

This is a new role and an exciting opportunity to assist the IT team who are passionate about delivering exceptional IT support to our staff across 5 offices.

The role

The role would include:

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Visiting all the offices on a regular basis to give IT support

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Being first line support for our internal IT helpdesk – to take phone calls and to log tickets on hardware (including copiers) and software

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Assistance with case management and dictation software

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Problem solving and implementing solutions

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Setting up user accounts and use of Active Directory

The person

We are looking for a motivated and flexible person who enjoys working in a busy environment.

We would ideally like someone with:

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Basic knowledge of PC hardware

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Knowledge of Microsoft and Windows

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Server and network knowledge helpful but not compulsory

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Broad knowledge of IT

You must have your own car and be willing to travel regularly to our 5 offices across Norfolk and Cambridgeshire.

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