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Posted 23 days ago
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Location:
Job type:
Permanent
Category:
Term:
Permanent

Salary:
Competitive

Working hours:
Full-time
(37.5 hrs per week (shift-rota basis))

Reports to:
IT Infrastructure Manager

Department:

IT Department

Location:
Cardiff

The firm

Lewis Silkin is a UK top-100 commercial law firm with offices in London, Oxford, Cardiff and Hong Kong. The firm is recognised by clients and industries alike as being distinct: for its deep understanding, insight and advice to creative, innovative and brand-focused businesses; for its market-leading international practice in employment, immigration and reward; and for delivering pragmatic, commercial advice in a refreshingly human way.

With 62 partners and more than 350 staff, the firm is structured around two key divisions.

In employment, immigration and reward, it is consistently top-ranked, and was named HR Law Firm of the Year 2015 by the Legal 500. With over 100 lawyers, Lewis Silkin’s employment and immigration team offers an unrivalled service supporting clients, including many of the world’s leading businesses, on their HR, employment and immigration law needs domestically and internationally.

The creators, makers and innovators team is made up of leading advisers for creative, innovative and brand-focused businesses, offering a deep understanding of the industry sectors in which clients operate combined with real expertise across a wide range of legal services. From start-ups to multinationals, the firm’s comprehensive and commercially focused advice helps clients succeed in an increasingly complex and converged international marketplace.

The department

The IT Department has a relaxed, sociable, working atmosphere whilst providing a high level of support to its users, there are currently 12 staff in IT split between helpdesk, networks, training, development and management and across 2 sites, Cardiff and London.

The systems

NetDocuments document management system with Office 365 applications running on Windows 10 laptops, Thomson Elite/Intapp Time practice management system.

Full VOIP installation and unified messaging, Interaction, Mimecast, Big Hand digital dictation and Fresh Service Helpdesk software for logging all calls. We run an outsourced datacentre in a Virtual/SAN environment. We use VPN connections on the laptops for mobile working and Citrix for remote access, OWA iOS and Android mobile phones secured through Intune.

Responsibilities

Key Responsibilities:

* Define and update security standards and best practices, updating and maintaining security policies

* Working with various departments to improve security threats and identify gaps in procedures

* Coordinating ongoing security improvements

* Managing the security certification renewals and recommendations following reviews as well and annual and ad-hoc penetration testing

* Completing and liaising with clients regarding their security client surveys

* Managing and accessing system reports and logs to identify and analyse business violations of security policy and standards

* Running, evaluating and following up on phishing simulations and other internal educational requirements

* Working closely with 3rd party cyber security specialists following any security breaches

* Evaluating and recommending new technology

* Updating own knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional events and organisations

* Maintains quality service by establishing and enforcing the organisations standards.

* Liaising and building relationships with current security suppliers

Skills Required

* Proven experience in the Information Security field with a relevant qualification held

* This varied role will require flexibility, quick learning and self-motivation

* Adept at incident response and have a strong understanding of computer forensics

* Strong organisational skills with the ability to meet deadlines and adjust to changing priorities

* Ability to quickly gain new skills and knowledge when faced with new challenges

* Attention to detail is key in this role for the smooth running of the service

* Excellent verbal and written communication skills

* Open to asking questions and obtaining information in order to deliver the responsibilities of the role

* Working as part of a team to assist in delivering the IT service

* Willing to work out of hours when required and at short notice

* Ability to motivate and develop employees to create a highly responsive team

* Ability to interact with and manage members of cross-functional teams

* Strong client service skills and an ability to develop a strong client service

* Ability to assess business issues and to interpret them into technology requirements

* Good understanding of project management, change management and escalation processes

Additional information

The successful candidate will carry out analyses and assess vulnerabilities in the infrastructure (software, hardware, networks) of Lewis Silkin. They will investigate available tools and countermeasures to remedy detected vulnerabilities and security incidents and recommends solutions and best practices. They will carry out tests for compliance with security policies and procedures both industry wide and internally. Additionally they may assist in the creation, implementation, and/or management of security solutions.
Term:
Permanent

Salary:
Competitive

Working hours:
Full-time
(37.5 hrs per week (shift-rota basis))

Reports to:
IT Infrastructure Manager

Department:

IT Department

Location:
Cardiff

The firm

Lewis Silkin is a UK top-100 commercial law firm with offices in London, Oxford, Cardiff and Hong Kong. The firm is recognised by clients and industries alike as being distinct: for its deep understanding, insight and advice to creative, innovative and brand-focused businesses; for its market-leading international practice in employment, immigration and reward; and for delivering pragmatic, commercial advice in a refreshingly human way.

With 62 partners and more than 350 staff, the firm is structured around two key divisions.

In employment, immigration and reward, it is consistently top-ranked, and was named HR Law Firm of the Year 2015 by the Legal 500. With over 100 lawyers, Lewis Silkin’s employment and immigration team offers an unrivalled service supporting clients, including many of the world’s leading businesses, on their HR, employment and immigration law needs domestically and internationally.

The creators, makers and innovators team is made up of leading advisers for creative, innovative and brand-focused businesses, offering a deep understanding of the industry sectors in which clients operate combined with real expertise across a wide range of legal services. From start-ups to multinationals, the firm’s comprehensive and commercially focused advice helps clients succeed in an increasingly complex and converged international marketplace.

The department

The IT Department has a relaxed, sociable, working atmosphere whilst providing a high level of support to its users, there are currently 12 staff in IT split between helpdesk, networks, training, development and management and across 2 sites, Cardiff and London.

The systems

NetDocuments document management system with Office 365 applications running on Windows 10 laptops, Thomson Elite/Intapp Time practice management system.

Full VOIP installation and unified messaging, Interaction, Mimecast, Big Hand digital dictation and Fresh Service Helpdesk software for logging all calls. We run an outsourced datacentre in a Virtual/SAN environment. We use VPN connections on the laptops for mobile working and Citrix for remote access, OWA iOS and Android mobile phones secured through Intune.

Responsibilities

Key Responsibilities:

* Define and update security standards and best practices, updating and maintaining security policies

* Working with various departments to improve security threats and identify gaps in procedures

* Coordinating ongoing security improvements

* Managing the security certification renewals and recommendations following reviews as well and annual and ad-hoc penetration testing

* Completing and liaising with clients regarding their security client surveys

* Managing and accessing system reports and logs to identify and analyse business violations of security policy and standards

* Running, evaluating and following up on phishing simulations and other internal educational requirements

* Working closely with 3rd party cyber security specialists following any security breaches

* Evaluating and recommending new technology

* Updating own knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional events and organisations

* Maintains quality service by establishing and enforcing the organisations standards.

* Liaising and building relationships with current security suppliers

Skills Required

* Proven experience in the Information Security field with a relevant qualification held

* This varied role will require flexibility, quick learning and self-motivation

* Adept at incident response and have a strong understanding of computer forensics

* Strong organisational skills with the ability to meet deadlines and adjust to changing priorities

* Ability to quickly gain new skills and knowledge when faced with new challenges

* Attention to detail is key in this role for the smooth running of the service

* Excellent verbal and written communication skills

* Open to asking questions and obtaining information in order to deliver the responsibilities of the role

* Working as part of a team to assist in delivering the IT service

* Willing to work out of hours when required and at short notice

* Ability to motivate and develop employees to create a highly responsive team

* Ability to interact with and manage members of cross-functional teams

* Strong client service skills and an ability to develop a strong client service

* Ability to assess business issues and to interpret them into technology requirements

* Good understanding of project management, change management and escalation processes

Additional information

The successful candidate will carry out analyses and assess vulnerabilities in the infrastructure (software, hardware, networks) of Lewis Silkin. They will investigate available tools and countermeasures to remedy detected vulnerabilities and security incidents and recommends solutions and best practices. They will carry out tests for compliance with security policies and procedures both industry wide and internally. Additionally they may assist in the creation, implementation, and/or management of security solutions.
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