The job holder will provide an efficient and effective legal advice, assistance and representation for private and publicly funded clients, maintaining the highest standards of professional expertise and client care at all times. They can expect to assist solicitors run a caseload consisting of housing law work and to carry out their own casework. They will be accessible to their clients and maintain regular and appropriate contact with them. They will also be expected to deal effectively and considerately with people from different cultures and backgrounds.
Howells aims to provide a holistic service and paralegals/solicitors are encouraged to work together with other fee earners, support staff and with employees in other departments to ensure the best quality service.
The job holder will be directly responsible to the Head of the Housing Team and to the Partners of the firm in general. They will be responsible to a supervisor nominated by the firm for your day to day performance in respect of their legal work.
Carry out own casework and assist other fee earners with their casework as follows:
Deal with correspondence and telephone queries
Deal with clients requiring housing law advice in person, managing the client’s expectations
Provide written advice to the client, where necessary
Maintain proper diary systems i.e. court and tribunal dates, limitation dates and timetables set by courts/tribunals
Produce documents and instructions and obtain expert reports
Negotiate settlements with other parties
Attend court alone or with counsel, and conduct own advocacy where necessary/appropriate
Brief counsel, where necessary/appropriate
Assess clients for public funding/legal representation
Submit interim and final bills on a regular basis
Self service, i.e. type own letters and documents and carry out own admin;
Keep up to date with changes in the law and procedures
Travel to other Howells offices and other locations as required in order to carry out casework
Deal quickly and efficiently with clients
Ensure that cases are conducted in accordance with Law Society guidelines and that the regulations and procedures of the Legal Aid Agency are adhered to in respect of publicly funded matters.
Meet chargeable time and financial targets, as set by the Head of the Housing Team
Attend meetings and training sessions, where relevant to the job holder’s role
Maintain diaries, including any team diary
Check and action files for review
Keep up to date with data inputting
Deal with ledger print outs for files and closing files
Manage own continuing professional development
The job holder will be expected to carry out any other tasks as reasonably delegated to them by the Head of the Housing Team.
Skills and capabilities
· Communication – written and spoken, active listening
· Problem Solving
· Ability to develop relationships
· Ability to learn
· Computer Literate
· Ability to work as part of a team
· Ability to work on own initiative
· Understanding of the firm’s business and the marketplace