The purpose of this role is to maximise the collection of overdue debt and provide a professional and informative primary point of contact for all customers whilst maintaining the highest level of customer service. The successful candidate must have experience within a telephone based collections role.
Do you have a positive telephone manner and assertive negotiation skills? Are you looking to start your career in an award winning team?
Previous knowledge of a consumer or financial market would be advantageous and you must be confident dealing with clients, have good communication skills and be able to demonstrate a high level of customer service. As a team player you will be looking to join a well-respected organisation in which you will find a supportive working environment and excellent routes for career progression.
Working hours for this position is 37.5hours per week.
To process inbound and outbound calls, contacting customers with overdue accounts to negotiate prompt payment within defined timescales.