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Posted 15 days ago
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Job type:
Permanent
Description

The role

We are currently seeking two Compliance Assistants to join the Risk and Compliance department based in our Exeter office. These are full time and permanent positions.

The Risk and Compliance department is central to ensuring that the Firm is compliant for the protection of our clients and employees. As a Compliance Assistant, you will provide an efficient and effective service by assisting the risk and compliance team within a support administration role. Working efficiently and accurately to deadlines, you will be maintaining the firm's client case management systems Above all, you will contribute a co-operative and flexible attitude towards a paramount team.

Main duties include;

* File opening for clients and matters
* Undertaking conflict checks for new clients and matters
* Take part in the Firm's client onboarding process
* Conducting ID verification and recognising anomalies or issues
* Maintaining and updating records
* Assisting with data collection
* Approaching fee earners and support employees when needed
* Screening department calls and taking clear messages
* General administration for the department

About you

With excellent all-round communication skills, you'll already possess the ability to remain calm under pressure, with a willingness to learn in a busy and fast moving environment. Possessing a positive and proactive attitude to your work is essential in this role, as we will expect you to be responsive to needs of all employees of the Firm, including senior employees and Partners. Your polite and helpful telephone manner and broader interpersonal skills will enable you to manage and meet your clients' demands whilst ensuring that you utilise resources effectively in order to manage your workload. You will be meticulous in your work with strong attention to detail, and have a good awareness of the importance of deadlines and timescales which impact on your work. You may have already gained some experience of handling confidential information within an office environment or professional services setting, although we will provide full training to the right candidate. Bright and motivated, you will have achieved a good standard of education and be a confident user of MS Office applications.

About us

Working for Ashfords, you can expect to be provided with excellent training and development opportunities, in order to further your career in a stimulating yet supportive, forward thinking Firm. We're ambitious - for ourselves, and for our people - and want to support you to realise your full potential, whilst enjoying a positive work-life balance in a great location. You'll also enjoy our range of flexible benefits, which include:

* Pension
* Life Assurance
* Discretionary bonus scheme
* 23 days annual leave, all bank holidays plus your birthday off and an extra day at Christmas. Your holiday entitlement increases with length of service.
* Holiday Purchase Scheme
* Employee Assistant Programme
* Enhanced Maternity & Paternity Pay
* Free Legal Services to Staff: Including wills and conveyancing
* Medicash: Health care cash plan for employees
* Free gym in our Exeter office
* Car sharing
* Travel Loans (applicable after successful completion of the probationary period)

Covid-19

During these uncertain times, we have continued to work together to ensure that our people feel safe, supported and able to achieve our usual high standards of work, for each other and for our clients. With wellbeing being our priority, we have adapted our ways of working to ensure that new and existing colleagues get the support they need, when they need it. Interviews are taking place via Microsoft Teams and induction processes are being coordinated remotely at present, to enable people to begin working for us from home until such time as it is possible to return to the office. In the meantime, we have adapted our office environments to ensure they are 'Covid secure', if people do need to attend the office.

We will continue adjusting our approach as things change, so please do feel free to ask us about our response to the Covid-19 pandemic during our recruitment process, if you would like to know more.
Please apply via email: -*******
-*******
-*******
-*******
Description

The role

We are currently seeking two Compliance Assistants to join the Risk and Compliance department based in our Exeter office. These are full time and permanent positions.

The Risk and Compliance department is central to ensuring that the Firm is compliant for the protection of our clients and employees. As a Compliance Assistant, you will provide an efficient and effective service by assisting the risk and compliance team within a support administration role. Working efficiently and accurately to deadlines, you will be maintaining the firm's client case management systems Above all, you will contribute a co-operative and flexible attitude towards a paramount team.

Main duties include;

* File opening for clients and matters
* Undertaking conflict checks for new clients and matters
* Take part in the Firm's client onboarding process
* Conducting ID verification and recognising anomalies or issues
* Maintaining and updating records
* Assisting with data collection
* Approaching fee earners and support employees when needed
* Screening department calls and taking clear messages
* General administration for the department

About you

With excellent all-round communication skills, you'll already possess the ability to remain calm under pressure, with a willingness to learn in a busy and fast moving environment. Possessing a positive and proactive attitude to your work is essential in this role, as we will expect you to be responsive to needs of all employees of the Firm, including senior employees and Partners. Your polite and helpful telephone manner and broader interpersonal skills will enable you to manage and meet your clients' demands whilst ensuring that you utilise resources effectively in order to manage your workload. You will be meticulous in your work with strong attention to detail, and have a good awareness of the importance of deadlines and timescales which impact on your work. You may have already gained some experience of handling confidential information within an office environment or professional services setting, although we will provide full training to the right candidate. Bright and motivated, you will have achieved a good standard of education and be a confident user of MS Office applications.

About us

Working for Ashfords, you can expect to be provided with excellent training and development opportunities, in order to further your career in a stimulating yet supportive, forward thinking Firm. We're ambitious - for ourselves, and for our people - and want to support you to realise your full potential, whilst enjoying a positive work-life balance in a great location. You'll also enjoy our range of flexible benefits, which include:

* Pension
* Life Assurance
* Discretionary bonus scheme
* 23 days annual leave, all bank holidays plus your birthday off and an extra day at Christmas. Your holiday entitlement increases with length of service.
* Holiday Purchase Scheme
* Employee Assistant Programme
* Enhanced Maternity & Paternity Pay
* Free Legal Services to Staff: Including wills and conveyancing
* Medicash: Health care cash plan for employees
* Free gym in our Exeter office
* Car sharing
* Travel Loans (applicable after successful completion of the probationary period)

Covid-19

During these uncertain times, we have continued to work together to ensure that our people feel safe, supported and able to achieve our usual high standards of work, for each other and for our clients. With wellbeing being our priority, we have adapted our ways of working to ensure that new and existing colleagues get the support they need, when they need it. Interviews are taking place via Microsoft Teams and induction processes are being coordinated remotely at present, to enable people to begin working for us from home until such time as it is possible to return to the office. In the meantime, we have adapted our office environments to ensure they are 'Covid secure', if people do need to attend the office.

We will continue adjusting our approach as things change, so please do feel free to ask us about our response to the Covid-19 pandemic during our recruitment process, if you would like to know more.
Please apply via email: -*******
-*******
-*******
-*******
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