Claims Advisor, Huddersfield
My client is a prosperous, growing organisation based in West Yorkshire focusing on a broad range of legal services. Due to exciting plans for expansion, they are looking for a full time Claims Advisor who can manage a range of new client claims and enquiries.
As a Client Advisor, you will be responsible for processing and identifying enquiries which meet strict criteria and introducing the clients to a specialist team of solicitors.
Successful applicants will be part of a supportive team, partaking in several legal services ranging from personal injury claims, employment law, conveyancing, wills and probate matters
Principal Accountability / Tasks
- Expected to deal with a high volume of incoming over the phone enquiries
- Successfully build effective and beneficial relationships with clients through their interpersonal skills, questioning techniques and specific language
- Successful Claims Advisors will ensure they enhance customer experience and satisfaction with the practice.
- Through careful diligence, the jobholder will aspire to provide accurate and succinct levels of work that require minimal checking
- Typically adhere to making sure they sell to the client the benefits of working with the business and the service we provide
- The jobholder will preferably have experience in a role which places emphasis on a client-based service within either the claims or legal service industry
- A past role in which the Claims Advisor has had experience in a customer services position would be desired
- Has dealt with a high volume of telephone enquiries within their role
- Competitive salary
- A strong commitment to employee development and progression
- Opportunity to work within a thriving, exciting legal environment
- Highly reputable level of quality and focus on ethical practice
- Flexible working
Please contact Sam Bramwell, legal recruitment consultant, to discuss the role in more detail or apply through the vacancy for immediate consideration.
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