Central Services Lead / Change Management

Change Management / Central Services Lead
Ref: KR15479 Herts / Hybrid £65,000 - £75,000 + Bens

We have been instructed by highly regarded Legal 200 private practice as they continue their ambitious and exciting growth plans over the next 3 to 5 years.

This newly created role will see you playing a crucial role within the operations department guiding a team of over 20 through a time of significant expansion. Working very closely with the Director of Operations you will offer, facilitate and deliver strategic advice in shaping and driving the strategy of the Client Services Department. Your specific responsibilities will be to oversee and drive highly motivated team with the support of two Client Service Managers and in executing the change and strategy for the firm.

Core Responsibilities:

Strategic leadership - Development and implementation of core change
Process Optimisation - Establish and Implementation of policies and procedures
Team Management - Mentoring and managing employees
Financial Planning - Budget & KPI management for the department
Stakeholder Relations - Build strong internal relations with departmental Heads
Compliance - Take responsibility and audit the departments systems

This is a non-client facing role where you will have significant involvement with the firm's Partners and Directors on day-to-day basis. Due to the nature of the role applications are welcome from other non-legal sectors such as financial services, banking, insurance and business services. Essential skillsets you must demonstration will include:

Presentation skills
Verbal & written communication
Proven track record of Change management
Proactive and proficient in troubleshooting
Strong Leadership
Attention to detail & Time management

This is a key hire for the business and on offer is a highly rewarding remuneration package to include:

Competitive salary
Stakeholder pension scheme (up to 4% matched contribution)
Permanent Health Insurance scheme
25 days' annual leave
Birthday leave
Perkbox membership - access to gyms, big brand discounts, free phone insurance and more!
Subsidised legal services

To discuss this role in more detail please contact Kingsley Raffael on 012********* / 078*******9 or ********@bwflegal.co.uk