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11 days ago
Douglas Scott Legal Recruitment
Salary: £28000 - £35000 per annum + Good Package
Location: Northampton
Job type: Permanent
Job sector: Private Practice
Experience: Any or N/A
Contact: Matthew Dewsnap
Sector: Information Technology
Category: Professional Support Jobs

1st Line Support, Northampton, Up to £33,000

Douglas Scott is working with a successful and reputable Law firm based in Northampton who are now looking for a 1st line support analyst to join and help support their firm in all things IT.

As the 1st line support engineer you will be responsible for providing support to users in a professional and efficient manner, supporting hardware and software. You will be a key point of contact to ensure the smooth running of the business.


  • Experience working in a law firm and supporting legal applications is desirable
  • Desktop support experience e.g. Windows 7 and 10 troubleshooting & maintenance
  • Windows Server troubleshooting & maintenance
  • Network infrastructure and connectivity principles knowledge
  • VMware knowledge
  • Microsoft Office and Microsoft Exchange troubleshooting & maintenance experience
  • Hardware build & installation experience
  • Knowledge of Security & risk management - firewall, security updates, cybersecurity
  • Knowledge of multi-site networks
  • Storage management - working knowledge of SAN storage

The successful candidate will be passionate about delivering seamless customer service and consistently exceeding expectations.

If you are keen to find out more about this role or are open to having a confidential conversation regarding new opportunities, please call Matthew Dewsnap onor , or apply!

Please contact Matthew Dewsnap, National Account Manager, to discuss the role in more detail or apply through the vacancy for immediate consideration.

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