Warning: This vacancy expired on 7th Jul 2008.

Job details

Job Description

Are you an experienced practitioner looking to progress your career to the next level? Take advantage of this unique opportunity to play a key role in this exciting new venture based in Preston.

They are currently a small team of 6 but have impressive growth plans and you will be an integral part of their business development, helping to shape the future of the practice.

The practice handles debt recovery matters for prime lenders e.g. household credit card names. If you have strong collection experience and excellent interpersonal skills then this could be the ideal opportunity for you.

You will report directly to the partners of the Firm and duties will include:-
·Day to day responsibility for the management and supervision of the office as a whole;
·Responsibility for managing all the work undertaken by the office and the staff;
·Ensuring that the Firm's client care and service standards for clients are adhered to at all times;
·Providing quarterly Reports to the Partners/Members and reports and updates when requested;
·Dealing professionally with all queries from clients, referrers, colleagues and other parties;
·Advising clients, referrers and staff on the Law and available strategies, procedures, timescales a
·Handling complex, difficult and disputed cases to advise on strategy and action, including dealing with and making all necessary telephone calls and correspondence;
·Acting as a representative of the Firm in respect of the interface between clients and prospective clients, referrers and the Firm's management;
·Promoting the Firm and assisting referrers to promote the Firm to clients and prospective clients;
·Assisting with business development and marketing initiatives;
·Complying with the firm's Manual as to taking & confirming instructions; client care; file management; file organisation; file review procedures;
·Accurately recording messages, to deal with or pass on to appropriate persons without delay;
·Making appointments & arranging meetings with clients and referrers as necessary;

You should have the following:

·The ability to handle volume debt collection litigation procedures
·Knowledge of court processes and enforcements
·Experience of handling insolvency proceedings
·Experience of undertaking pre-legal telephone collections
·Experience of operating and developing case management systems
·Good interpersonal and organisational skills
·An excellent telephone manner
·Good negotiation skills
·Good letter writing skills
·Good client care & business development

A real opportunity to make this role your own and help to drive the business forward and share in its success.

To apply forward your CV details to (email address removed) or for more information call Stephanie on 0161b 6181310 or (phone number removed) .

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