Job details
| Job ref |
BBBH1621 |
| Salary band |
£20k - £30k |
| Salary details |
unknown |
| Location |
South Yorkshire |
| Job type |
Permanent |
| Experience |
PQE 3 |
| Job Sector |
Any |
| Company |
CRA Consulting |
| Contact |
unknown |
| Practice areas |
Charity |
| Professional levels |
Caseworker |
| Posted |
03/02/2012 |
| Expires |
10/02/2012 |
|
|
|
Job Description
We are currently recruiting for a Senior Housing Adviser to work within our client's team of housing advisers based at our Sheffield centre. The successful candidate will have a strong track record in housing advice working to LSC standards, with previous experience and qualification as a LSC Housing Supervisor desirable.
The successful candidate will have experience of providing impartial advice on issues such as allocations, possession claims, tenancy issues, domestic violence, homelessness eligibility, relationship breakdown, dampness and disrepair, and illegal eviction.
This is a fantastic opportunity to join a leading national charity offering 30 days holiday and contributory pension.
Your duties will include:
· Conducting detailed diagnostic interviews
· Assessing clients' needs and identifying desired outcomes/actions
· Supporting and making referrals to the in-house legal team or external solicitors
· Entering case details into Shelter's case management system and generating letters confirming advice/support
· Carrying out administrative tasks, as and when required
· Traveling to other London offices to deal with staff absences
· Making oral and written representations on behalf of clients
· Supervising, supporting, coaching and mentoring other members of staff to ensure that their personal targets are met, alongside overall team targets
You'll need:
· Solid previous experience of meeting time recording and matter opening targets
· · Experience of case management systems
· Exceptional interpersonal skills
· A commitment to, and track record in achieving targets and the ability to act decisively
· IT literacy, specifically experience of Microsoft Office applications
· A high standard of English literacy
Shelter believes everyone should have a home. More than one million people a year come to us for advice and support via our website, helplines and national network of services. We help people to find and keep a home in a place where they can thrive and tackle the root causes of bad housing by campaigning for new laws, policies and solutions.
CRA Community follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As part of our candidate registration and care process we at CRA Community aim to respond to all successful applications within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion and we thank you for your interest
This job expired on 10/02/2012
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