Job details
| Job ref |
BBBH1613 |
| Salary band |
£20k - £30k |
| Salary details |
unknown |
| Location |
Durham |
| Job type |
Permanent |
| Experience |
PQE 3 |
| Job Sector |
Public Sector |
| Company |
CRA Consulting |
| Contact |
unknown |
| Practice areas |
Charity |
| Professional levels |
Caseworker |
| Posted |
03/02/2012 |
| Expires |
10/02/2012 |
|
|
|
Job Description
YOUR OBJECTIVES:
· You will aim to deliver a professional, impartial pragmatic and outcome focused advice service to Shelter clients whilst working to Shelter Quality Standards within HMP sites. You will also give full advice on all areas of housing law and finance.
· You will be responsible for coaching and mentoring support to Advice Assistants, Peer Advisers and Volunteers where applicable. They will assist Team Leaders with quality monitoring.
· You will be self sufficient and responsible for developing and maintaining effective day-to-day running of the service in line with service specification and Contract Manager.
YOUR RESPONSIBILITIES:
· You will be required to provide ongoing legal and other advice and advocacy to clients and take appropriate action to pursue clients' interests. You will also agree client's needs and identify desired outcomes/actions (within contractual framework). Generate letters confirming advice / support. Make representation on behalf of clients to a variety of external agencies and authorities. Meet Shelter Quality Standards.
· You will provide ongoing promotion and development of the service both on site and integrated into the community. Where appropriate this may include developing and/ or supervising peer workers, or volunteers, setting up and running drop-in sessions or advice workshops on site. Promote effective working relationships within HMP's, Shelter and with other voluntary and statutory agencies. Carry out appropriate follow up and policy work arising from caseload that aims to tackle a housing issue. Contribute to Local Service and Policy Development.
· Carry out appropriate follow up and policy work arising from caseload that aims to tackle a housing issue.
· Considerable experience of advice work, with specific experience in housing law and some knowledge of debt.
· Experience of working in a criminal justice system setting is desirable
· Experience of supporting and developing colleagues is desirable
· Ability to type and use Microsoft Office applications such as Word, Excel, email and internet
· You will be a committed to achieving targets and take personal accountability for you work.
· Act on your own initiative, make prompt and clear decisions that may involve tough choices or considered risks.
we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As part of our candidate registration and care process we at CRA Community aim to respond to all successful applications within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion and we thank you for your interest.
This job expired on 10/02/2012
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