Costs Call Handler

Warning: This vacancy expired on 14th Jul 2008.

Job details

Costs Call Handler Manchester £14.5k

Founded in the 1960s, our client has become a leading niche practice, with particular expertise in Insurance Litigation, including Costs and Fraud, Personal Injury Law and Criminal Law.

The firm's growth and success is founded on a desire to provide the highest quality service. Our client is Lexcel accredited and an Investor in People. Great emphasis is placed on recruiting and retaining people who can deliver an efficient but personal legal service.

They are currently seeking a Costs Call Handler to undertake direct inbound communication with clients on the telephone in a professional and effective manner.

Duties will include giving a courteous and professional service to enhance the professional image of the firm, answer inbound telephone calls and deal with the resultant queries in a thorough and timely manner, retrieve voicemail and messages and resolve resultant queries and accurately recording data for reporting purposes,

Candidates must have proven experience in an administration role and call centre environment or with taking high volumes of inbound calls. An excellent telephone manner and must be able use their initiative.

Douglas Scott is acting as an Employment Agency in relation to this vacancy.

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