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22 days ago
Job description – Secretary Key Tasks/Responsibilities  Digital Dictation, able to prioritise urgent matters  Deal with all administrative duties associated with the role  Arrange appointments – both in and outside the office – in person and via
telephone  Deal with clients’ queries in person when they visit the Offices & on the
telephone, take detailed messages, pass to Solicitor/Fee Earner ensuring calls
are returned  Filing photocopying when necessary, sending e mail/ fax messages upon
request  Closing & archiving files  Ensure that the outgoing Royal Mail & DX post is available for signature and
ready for collection by the Post room staff at the appropriate times  Provide cover for other secretarial staff holiday/sickness absence within the
Department as and when required  Ensure at all times that the Solicitor/Fee Earner responds promptly to letters
and telephone calls  Secretary must be aware at all times where the Fee Earner is, in the event
that he / she needs to be contacted urgently  Maintain their personal; central & Court Diary keeping it up to date – daily
where necessary placing out of office message to advise of Fee Earners
availability  Respond to all other reasonable instructions from Fee Earners  Responsible through the appropriate Fee Earner to the Head of the
Department  Respond quickly and efficiently to all clients’ needs and requests

This is not an exhaustive list but outlines the main duties
Person Specification
 Polite professional demeanor  Computer literate  Good level of Education to GCSE standard  High level of typing accuracy & speed  RSA or equivalent qualification  Nice telephone manner & good communicator  Interpersonal skills  Organised  Methodical  High level of English grammar & numeracy  Able to work on own initiative to high standard & meet deadlines

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