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3 months ago
Slater & Gordon
Salary: Competitive salary + commission
Location: Watford
Job type: Permanent
Category: Admin Jobs
Job Title: New Client Services Advisor - Contact Centre

Location: Watford

Duration: Permanent

Salary: Competitive salary + commission

The Opportunity;
Slater and Gordon are currently recruiting for a number of Contact Centre Advisors within our New Client Services department in Watford. We are looking for people with experience in Customer Service or Call Handling who will be the primary point of contact for new and existing clients coming in to the business.

Responsibilities;

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Primary point of contact for new and existing clients.

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Offer great customer service

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Talk through all relevant details with the client in regards to their personal injury claim

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Understand the needs of clients, empathise and provide a high level of client care at all times

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Capturing all call details in an accurate manner

What we are looking for;

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Ideally possess some experience in a customer service/contact centre environment.

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Professional approach

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Good organisational skills

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Strong prioritisation skills and adaptability

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Excellent communication and written skills

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Ability to cope in a fast-paced environment

What we offer in return;

In return we offer a positive and inviting work environment with the opportunity to develop your career with a leading, international law firm.

Who we are;

Slater and Gordon Limited is a leading consumer law firm in Australia and the United Kingdom. We employ 1,210 people in 54 locations across Australia and 3,130 people across 25 locations in the UK. Slater and Gordon’s mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas.

Founded in Australia in 1935 the company has grown from quite humble beginnings to building a powerful reputation throughout our history as a law firm that fights to achieve the best outcomes and ensure that more people are able to access affordable legal services.

Ready to apply?
If you are interested in applying, please follow the online application process by clicking the “Apply” button on the left hand side. If your application is shortlisted, a member of the recruitment team will be in contact.

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