Clinical Negligence Legal Assistant. A Clinical Negligence Legal Assistant is required by a leading law firm with a national client base to work in their Reading, Berkshire office. The Clinical Negligence Legal Assistant will deal with enquiries from clients who have potential medical negligence claims
The Clinical Negligence Legal Assistant will be supervised by a Senior Solicitor but expected to deal with clients’ calls, and queries regarding the medical treatment that they received, on a day to day basis.
·Returning client calls in a timely and efficient manner;
·Gathering information from clients regarding their medical condition and treatment;
·Ensuring that all the information gathered is properly recorded on the case management system;
·Referring details of the potential claims on for risk assessment and review by a senior solicitor;
·Collating documents sent in by clients onto the case management system;
·Informing clients of the outcome of their enquiry;
·Providing excellent client care.
Skills and qualifications
Applicants will have a medical background and will either have dealt with complaints about medical treatment or worked in a medico-legal environment.
An excellent telephone manner, the ability to drill down into the detail of the enquiry and the ability to work in a team environment is essential. The Clinical Negligence Legal Assistant should have excellent organisational skills and the ability to work to deadlines, with good attention to detail. You should also have good IT skills.