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9 months ago
ACS Recruitment Consultants
Salary: £12500 - £15500 Per Annum
Location: Merseyside
Job type: Permanent
Job sector: In House
Experience: Any or N/A
Contact: Stephanie
Sector: Other
Category: Claims Handler Jobs
ACS are recruiting for a Claims Handler for the Casualty Team of an established law firm on Merseyside.

Duties include, but are not limited to:

* Pro-actively manage a caseload of Public Liability (Property Damage) claims up to a reserve value of £5,000 and some supervised minor Public Liability (Injury) claims up to a reserve of £2,000 from inception to conclusion
* Be supportive of change within the claims handling teams
* Develop client contacts and an understanding of the client culture
* Ensure quality, service standards and productivity levels are maintained to a high standard
* Contribute to continuous improvement in service delivery to clients
* Continually adhere to client specific & legal protocols
* Create accurate Claims Management System records
* Refer any claims in excess of authority limit to an appropriate level
* Assist in progressing other claims outside of own caseload
* Support the firms values and policies in a professional manner
* Assist in identifying own training needs
* To advise Team Leader/Claims Unit Service Manager of any client issues

Successful candidates must have the following,

* Casualty claims experience
* Customer service experience
* Negotiation skills
* Communication skills
* Organisational skills
* Experience of using Microsoft Word and email
* Excellent attention to detail
* Excellent time keeping skills
* The ability to work as a team and independently
* The ability to manage own workload

All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days.

ACS Recruitment Consultants Ltd (javascript:void(0);)are the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels.

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